scroll to top of page

Emergency Services

Our physicians and health care professionals are available 24/7 to get your family on the road to recovery as quickly as possible.

Our goal is to deliver efficient, excellent emergency care. Our 23-bed Emergency Department is equipped with the latest technology including computerized patient tracking, Radiology Services inside the ER and easy access to SurgeryIntensive Care, and other vital areas of the hospital.

The Emergency Department entrance is accessed via High Street and West 6th North Street. Parking is available adjacent to the Emergency Department patient drop-off area.

What would you do in a medical emergency? Although we don’t like to think about that, it’s good to be prepared… just in case. Keep a list of loved ones’ names, addresses, phone numbers, Social Security numbers, current medication (dosage and schedule) and insurance information. Also, know if they have a living will. You or a family member will be asked for this information upon arrival at the Emergency Department.

We provide different levels of service to a variety of patients with Emergent (life-threatening), Urgent (not immediately life-threatening) and Non-urgent needs. Depending upon the severity of your illness or injury, you may not be treated in the order in which you arrived.


We are equipped with the only Heart Cath Labs in the Lakeway Area. Our Emergency physicians and Cardiologists can quickly diagnose heart attacks and get you the life-saving cardiac procedures you need. They are certified in Advanced Cardiac Life Support, Pediatric Advance Life Support, and Advanced Trauma Life Support.

The Emergency Department is also the area’s only Designated General Pediatric Emergency Facility, offering specialized equipment and advanced training and certification in caring for emergencies involving children.


When a patient is being attended to in the emergency room, a visitor’s pass will be given to one family member. We encourage that family member to serve as the information contact for other loved ones. The hospital staff cannot give information to family members without an okay from the patient.